Brooklyn, NY (Full-time, in-office)
About Us
LBAPS is America’s Most Trusted Source for ABA Services, proudly serving families nationwide.
Position Summary
We are seeking a friendly, organized HR Customer Service Representative to serve as a point of contact for employee and applicant inquiries, supporting the HR team with day-to-day communications and administrative needs.
Key Responsibilities
- Respond to employee and applicant phone calls, emails, and inquiries in a professional, timely manner
- Assist with onboarding communications and new hire paperwork follow-up
- Maintain accurate employee records and HR files
- Route more complex HR issues to the appropriate HR staff member
- Support scheduling for interviews, meetings, and HR events
- Provide general information on company policies, benefits, and procedures
- Assist with day-to-day administrative tasks as needed by the HR department
Qualifications
- Prior customer service or administrative experience preferred; HR experience a plus
- Excellent phone etiquette and written communication skills
- Strong organizational skills and attention to detail
- Ability to handle sensitive information with discretion
- Comfortable working in a fast-paced, people-focused environment
Compensation & Benefits
Great pay. Full-time, in-office position with a supportive, mission-driven team.
